What buyers say
Swan Jewellry holds Etsy Star Seller status with 4.8 stars across 867 reviews. The reviews below are transcribed word for word from real Etsy orders.
Photos from customers
Sent in with real reviews. Tap to enlarge.
High quality, quick response time to create custom piece and shipped quickly. It was less than a week between ordering and receiving!
Absolutely stunning and the communication was top notch. He got it out immediately. Highly recommend!!!
Write a splendid response. Purchased from Swan Jewellry on 30 Jan, 2026 To my order of Monogram Signet Ring – Personalized Initial Pinky Ring Gold Vermeil, Gold Plated or Silver – Custom Engraved Unisex Material & Size: Medium Gold Plated Ring size: 10 US Beautiful piece of gold art with plenty of onx from SwanJewellry on 30 Jan, 2026 Swan recommended a few changes to my order, and his advice paid off. I changed my order to have Gold Vermeil, an extra layer of plated gold. The initials are well spaced, leaving a large chunk of black onyx.
A+ experience! I ordered this ring as a Christmas gift for my husband. Communication was fast and easy. It took less than 2 weeks from order to international delivery, and my husband LOVES it. The size, weight and design are even better than we hoped.
Burtay and his team at Swan crafted an excellent piece of jewelry! It's exactly as I expected. He was very prompt with answers about the order and even alerted me when it arrived today! Great service, great product, great company. I'll be ordering from him again! Well done!
Beautiful high quality ring, finely crafted and delivered without delay. The ring matched and even surpassed the description. Had a couple questions/concerns which were immediately answered and resolved. This positive experience exceeded my expectations. I'll definitely be back for more.
Everything from the initial communication for the initial design details and accommodation of the request for customisation was smooth. I got this for my husband's 40th birthday. The seller maintained on-time communication and even got it to Australia quicker than I thought. Hubby was pretty chuffed when he got it. (Ring customised initials with Zelda Triforce symbol on each side).
Burtay was extremely attentive and friendly. He responded quickly despite our time zone difference. He provided many unique options in regard to monograms. My boyfriend absolutely loved the ring. He wears a size 8 and it was a perfect fit. Will definitely consider shopping again if he wants another personalized ring. Heck, I may want one!
Received this as a gift for my 60th birthday today. Fantastically beautiful custom made. Good communication with the seller, top quality and delivered quickly and on time. Completely satisfied.
Amazing product! My husband loved it. Great quality ring. The seller did an amazing job! 10/10 recommend.
Fantastic. Exactly as described and desired. Excellent communication.
Love the rings for my boy's
Brilliant ring , just what I was looking for
Awesome as always. He never disappoints
Ring is amazing. A lot smaller than I thought it would be, but he makes three sizes and I got the smallest one. I will have to reorder when I get the money because it's a bit small, but it's really great quality. I will be buying a larger one, maybe he can help me out a little
The item corresponded to my expectations. The only thing, the long delivery times and the taxes paid to get it
The gold is tarnishing off within days of wearing it. The engraving was also off center of the ring. The ring was delivered quickly, and overall not a bad purchase, just not perfect.
Outstanding piece, love it. Communication and detail is above and beyond. A+ sir!!!
Love it and my husband loves it too perfect 40th birthday gift!