Shipping Policy
Production Time
Every piece at Swan Jewellry is handcrafted and made to order. Once your order is placed, our production time is 3-5 business days before your item ships.
Shipping Options
| Method | Delivery Time | Cost |
|---|---|---|
| Free Shipping | 10-15 business days | Free |
| Express Cargo | 3-7 business days | $30.00 |
Delivery times above are estimates for shipping only and begin after your 3-5 day production time. Total time from order to delivery is production time plus shipping time.
International Shipping
We ship worldwide. International orders are shipped via our International Shipping option (10-20 business days, $25.00) after the standard 3-5 day production time.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package every step of the way.
Questions?
If you have any questions about your order or shipping, please reach out via our Contact page or WhatsApp, and we'll be happy to help.